An EPOS system is one of the best pieces of technology that the hospitality industry can have. Whether it's for restaurants, bars and pubs or a large-scale food franchise, having EPOS system features improves your services. You’ll probably know about the mainstream features on offer, such as sales and rota management – but do you know these other useful features that a POS system can offer your business?
1. Currency conversion
If you’re a business that operates outside of the UK or in airports then this is the perfect point of sale feature for you. POS systems can accept multi-currency payments, offering you flexibility in the customer target markets you cater for. Not only this, but any conversion rates are automatically updated so you can be sure that your prices are always accurate.
Benefits:
- Global Reach: Allows businesses to operate internationally and cater to customers from different parts of the world.
- Flexibility: Accommodates multi-currency transactions, providing convenience for both the business and customers.
- Accuracy: Automatic updates of conversion rates ensure that prices are always accurate, reducing the risk of errors.
2. Management of multiple sites
We imagine many people believe that a point of sale system is capable of only organising a single restaurant – which isn’t very useful when you’re trying to stock and manage a restaurant chain located around a town, region, country or even the world. In actuality, POS systems are capable of controlling all of your sites no matter where they’re based, making it the ideal franchise management system.
Benefits:
- Efficiency: Streamlines operations for businesses with multiple locations, making it easier to manage inventory, staff, and sales across different sites.
- Centralized Control: Enables centralized control and oversight, making it an ideal solution for franchise management.
- Consistency: Ensures uniformity in processes and data management across all sites.
3. Loyalty scheme and promotional offer management
POS systems aren’t just for the… well, the point of sale. They can also aid you in ensuring the continuation of sales so that customers return again and again. You can reward customer loyalty by creating loyalty schemes which can be handled through the EPOS till system, as well as maximising customer engagement via a variety of creative promotional offers.
Benefits:
- Customer Retention: Encourages customer loyalty by implementing and managing loyalty schemes through the POS system.
- Sales Boost: Creative promotional offers can attract new customers and drive repeat business, ultimately increasing sales.
- Data Insights: POS systems can provide data on customer preferences and behaviors, allowing businesses to tailor promotions for better effectiveness.
4. Keep track of payrolls
As well as ensuring customer satisfaction, you can also potentially increase the productivity of your staff by having a clear payroll policy. Because let’s face it, people work harder when there’s no confusion over when they’re working and how much for! Tracking staff attendance is easy when you implement biometric attendance and integrate it with smart rotas and payroll. Some POS systems can integrate with Sage tools to view accounting details, employee wages, VAT and supplier information, making it efficient to keep track of business aspects.
Benefits:
- Productivity: Ensures clarity in payroll policies, reducing confusion among staff and potentially increasing overall productivity.
- Attendance Management: Integrates biometric attendance to accurately track staff attendance, helping businesses adhere to scheduled work hours.
- Financial Insights: Integration with accounting tools like Sage provides a comprehensive view of financial aspects, including employee wages, VAT, and supplier information.
Conclusion
EPOS systems offer a range of features beyond basic sales and rota management, providing businesses in the hospitality industry with tools to enhance efficiency, customer satisfaction, and overall business performance. These features contribute to a more streamlined and effective operation, allowing businesses to thrive in a competitive market.
More About EPOS System Features?
Here at 3S POS, our systems can provide all of these features and much more!
If you need an EPOS system for your business, get in touch with us to arrange a free software demo to help your business thrive.