Providing EPOS solutions to the hospitality sector for over 20 years

6 Important Staff Management Tools For Hospitality Industry


When it comes to staff management tools in the hospitality industry, there are various challenges you will likely have to face. Find out the right tools to manage your staff.

Cultural barriers, language barriers, high turnover rate and staff training are just a few of these challenges. Using staff management tools makes it easier to manage your workforce.  3S POS EPOS systems come equipped with an HR module that can make these challenges a lot simpler for you.

But first, let's understand what's hospitality staff management.

Let’s take a look at the 6 tools that our systems offer for managing your staff.

What is hospitality staff management?

Hospitality staff management refers to the process of overseeing and leading the employees in the hospitality industry, such as hotels, restaurants, resorts, and event venues. It involves tasks like recruiting, training, scheduling, supervising, and motivating staff members to ensure the smooth operation of the business and the delivery of excellent service to customers. Effective hospitality staff management strategies help create a positive work environment, increase staff satisfaction, reduce turnover rates, and ultimately contribute to the success of the business.

What is hospitality staff management tool?

A hospitality staff management tool is a software or platform designed to assist hospitality businesses in managing their staff effectively. These tools typically offer features such as scheduling, time tracking, employee communication, task assignment, performance evaluation, training tracking, and more. By utilising a hospitality staff management tool, businesses can streamline their operations, improve communication among staff members, enhance employee productivity, and ultimately provide better service to customers.

Important Staff Management Tools:

1. Employee Records

Our Staff Management system and HR module can easily record and access all of your employee records from any location. You will be able to scan and save important documents such as visas, and set up automatic reminders for their expiry dates.

2. Login & Permissions

Our EPOS software allows you to create unlimited employee groups that offer flexible global and individual access rights. You can also control how users can log in to the system –  using pin, card or fingerprint.

3. Labour Budget

Use our systems to enter a weekly labour budget for each of your branches. This will be displayed in the Rota and automatically calculate staff costs when rota shifts are input.

4. Rota

Easily and quickly create weekly rotas with custom and pre-set shifts. Copy week and email approved rota to staff automatically. With a labour budget set; the rota automatically lets you know if you’re within, near and over budget for cost control.

5. Attendance

You can monitor staff scheduling, actual hours worked (to calculate wages), compare and synchronise these with rota shifts, and prepare and send the data for integration with Sage (if your system is configured to do so).

6. Payroll

Record and view relevant tax, NI and salary details for each employee and interfaces with Sage Payroll.

Feel free to get in contact with us to get more information about the staff management tools and restaurant POS system.

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